Keats Lettings Haslemere is raising awareness of its trusted landlord and tenant services following a recent report that puts advice available in the lettings industry under scrutiny. Industry supplier Tenant Shop says that while there is a great deal of guidance and information for property buyers and sellers, there is far less for those in the lettings sector.
In a recent report on the LettingAgentToday website Tenant Shop managing director Glenn Seddington commented: "Considering the rapid growth of the private rental sector - which now accounts for approximately 20 per cent of all households and represents the largest housing tenure in London - more needs to be done to make the moving process smoother for landlords and tenants."
Here Rita Tinney Director of Keats Sales and Lettings outlines just how her team help tenants and landlords throughout the moving process.
Rita commented: “We have always recognised that moving home can be one of the greatest sources of stress but whereas sellers and buyers undergo this around 4 to 5 times in their life, tenants can find themselves moving every year or so.
“Reducing stress is not just about making the moving process smoother, reducing the number of times a tenant has to move home is crucial. A good agent will take the time to match an applicant with the right property which doesn’t just mean the right size, the right price and the right timeframe – it means finding a property where the tenant can have the security of knowing they can enjoy a longer term let.
“This is a factor which the Government is currently proposing to address through the tighter control of ‘no fault’ evictions and the creation of new style assured tenancies. It can also benefit the landlord who will also have financial peace of mind knowing they won’t have the risk of a void period or have to pay re-letting costs every year because their property has been let to a tenant who only wants short-term accommodation.
“Communication is key as making tenants and landlords aware at each step of the process leads to a considerably easier move for all parties and being available to support a tenant on the first day of their tenancy is so important. While many agents just hand the tenant a set of keys, Keats Letting meet and welcome all tenants to their new home.
"Services include running through the inventory with tenants to make sure they are happy with the condition of the property; recording any issues the tenant wants noted; testing that all the keys work correctly; showing them the basics – where the stopcocks and fuse boxes are located; testing the smoke and CO alarms and taking the meter readings. We want tenants to make the property their home and to enjoy living there.”
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For more information about our tenant services, please click HERE.
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